Privacy Policy

Introduction

Bosla ("Bosla," "we," "us," or "our") operates the Bosla online education platform, accessible through our website and related digital services (collectively, the "Platform"). This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have regarding your data.

By creating an account or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the Platform.

Information We Collect

Information You Provide Directly

Account information: full name, email address, password (stored in encrypted form), and optional profile details such as a display name or profession.
Purchase information: billing name, course selections, coupon codes used, and transaction references.
Contact form submissions: name, email address, and the content of your message.
Content you submit while using the Platform, such as quiz responses or course progress markers.

Information Collected Automatically

Usage data: pages visited, courses accessed, lessons completed, time spent on the Platform, and general interaction patterns.
Device and technical data: IP address, browser type, operating system, and approximate location derived from your IP address.
Cookies and similar technologies, as described in the "Cookies" section below.

Information We Do Not Collect

We do not collect or store full payment card numbers, card verification codes, or bank account credentials. Payments are processed entirely by our licensed third-party payment provider(s), as described below.

How We Use Your Information

To create and manage your account and authenticate your access to the Platform.
To process purchases, grant access to courses, and maintain accurate order records.
To track and display your course progress, quiz results, and completion status.
To send transactional communications, such as order confirmations, receipts, password reset emails, and important account or service notices.
To respond to inquiries submitted through our contact form or support channels.
To detect, prevent, and investigate fraud, abuse, and security incidents, including spam submitted through forms.
To maintain, secure, and improve the Platform's performance and reliability.
To comply with applicable legal, tax, and regulatory obligations.

We do not sell your personal information to third parties, and we do not use your data to provide medical advice or clinical recommendations of any kind.

Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Platform is used. Essential cookies are required for core functionality, such as authentication, and cannot be disabled without affecting your ability to use the Platform. Where we use optional analytics cookies, we do so to understand aggregate usage trends and improve the learning experience; you may be able to limit these through your browser settings.

We do not sell or rent your personal information. We share information only in the following circumstances:

Payment processing: When you make a purchase, your payment details are transmitted directly to and processed by our licensed third-party payment provider(s), which are independently responsible for securing your payment data in accordance with applicable card industry standards. We receive only transaction status and reference information, not your card details.
Infrastructure and hosting providers: We use Cloudflare for content delivery, security, and performance, and Supabase for database hosting, authentication, and file storage. These providers process data on our behalf under contractual confidentiality and security obligations, and do not use your data for their own purposes.
Email delivery providers: We use third-party email infrastructure to send transactional emails such as receipts, verification links, and account notices.
Legal and safety reasons: We may disclose information if required by law, legal process, or governmental request, or where necessary to protect the rights, property, or safety of Bosla, our users, or the public.
Business transfers: If Bosla is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the protections described in this Policy.

Data Storage and Security

Your data is stored on secure, access-controlled infrastructure provided by Supabase and protected in transit and at rest using industry-standard encryption. Access to personal data within Bosla is restricted to personnel and systems that require it to operate the Platform. While we take reasonable technical and organizational measures to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account remains active and as necessary to provide the Platform, comply with legal and tax obligations, resolve disputes, and enforce our agreements. Course purchase and acceptance records are retained as permanent audit records even after account deletion, as they may be required for legal, financial, or dispute-resolution purposes. When information is no longer needed for these purposes, we take reasonable steps to delete or anonymize it.

Your Rights and Choices

Depending on your location and subject to applicable law, including Egypt's Personal Data Protection Law No. 151 of 2020 where applicable, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal data, subject to legal and contractual retention requirements.
Object to or restrict certain processing of your data.
Withdraw consent where processing is based on consent, such as optional marketing communications.

You can update most account information directly from your account settings. To exercise any other right, contact us at privacy@lbosla.com. We will respond within a reasonable timeframe and may need to verify your identity before processing your request.

Children's Privacy

The Platform is intended for professional and adult learners and is not directed at children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

International Data Transfers

Our infrastructure providers may process and store data in countries other than your own. Where this occurs, we rely on providers that maintain appropriate contractual and technical safeguards to protect your information consistent with this Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date below and, where appropriate, notify you through the Platform or by email. Continued use of the Platform after changes take effect constitutes acceptance of the revised Policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: privacy@lbosla.com
General support: support@lbosla.com
Phone: +20 1158227491
Address: Bosla, Abbasya, Building 375, Cairo, Egypt

Last Updated: July 21, 2026